Privacy Policy

Zippy Shell USA, LLC., (“Zippy Shell”, “Zippy Shell USA”, “ZippyU”, “We” or “Us” operates the website at zippyu.com (the “Site”). We respect the privacy of each user of the Site (referred to as “you”), whether you are just beginning your Zippy Shell® experience or have previously visited our Site. This Privacy Statement gives you specific information about how we protect your privacy, how we treat your Personal Information and how we use aggregated information. BY REGISTERING FOR OR USING THIS SITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY STATEMENT. IF YOU DO NOT AGREE TO THIS PRIVACY STATEMENT, YOU CAN NOT AND SHOULD NOT USE THIS SITE. We reserve the right to modify this statement at any time by posting a notice on the Site’s home page. Your use of the Site after the date of the last modification listed at the beginning of the Privacy Statement indicates to Us that you agree to the changes.

ZippyU.com and Zippy Shell USA, LLC Online Privacy Policy

At Zippy Shell USA LLC, protecting the privacy of our customers is very important. The following privacy policy is designed to ensure our customers that we value your privacy and outline the steps we take to ensure the security of your Personal Information. This Privacy Policy applies to your use of this Site only. We do not own, operate or control the websites of our franchisees. Franchisees are independently owned and operated entities.
Accordingly, this statement does not apply to a Franchisee’s web site or to a Franchisee’s collection, use, storage and disclosure of your Personal Information. This site may contain links to other sites. To the extent links are provided, you will go to a third-party site where you will be subject to that site’s privacy statement and we encourage you to read that policy statement. Please be aware and understand that we are not responsible for any privacy practices of other sites and we expressly disclaim any liability for their actions, including their use of Personal Information. If you have any questions about our privacy policy, please contact us at:

Zippy Shell USA, LLC

1023 31st Street NW
Suite 400

Washington D.C. 20007
custsvc@zippyshell.com

240-790-0290 Phone

By using our website, you agree to all of the terms and conditions described herein. If you do not agree with our privacy policy, we kindly ask you to refrain from using our site.

Personal Information

Personal Information is information collected online that identifies the person to whom such information pertains, including without limitation, the name, address, telephone numbers and email addresses. At our website, customers may voluntarily submit Personal Information to Zippy Shell USA, LLC. We collect Personal Information on this Site in order to enhance the services we offer you. We collect Personal Information from you only when you voluntarily submit it in order to perform certain services or obtain certain information. Credit card information may also be submitted when placing an order using the website. By voluntarily submitting this Personal Information via our website, you are consenting for Zippy Shell USA, LLC to collect and store this information.

Non-Identifiable Information

Certain Non-Identifiable information (“Non-Identifiable Information”) is collected by our website that is not related to any individual user. This information is analyzed and used by Zippy Shell USA, LLC to improve our website and provide better service to all of our online users. Examples of Non-Identifiable information include IP (Internet Protocol) address, browser types, the name of the user’s internet service provider, pages viewed, duration of your visit and characteristics of your computer.

Cookies

Our website utilizes cookies to remember an individual user. Since a web server has no memory, the Zippy Shell USA LLC web site the user is visiting transfers a “cookie” (file) from the browser onto your computer’s hard disk so that the website can remember the user and their preferences. This exchange allows the web server to use this information to present the user with customized Web pages.

A cookie is the word given to describe a type of communication that is given to a web browser by a web server. The main purpose of a cookie is to identify the user and possibly prepare customized web pages for the user.

Location of Servers and Transfer of Information to the United States

The Site is hosted by servers in the United States, and as such, the Site is governed by the law of the United States. If you are located outside the United States, your Personal Information will be transferred to the United States. By submitting your Personal Information, you will consent to its transfer to the United States and to its storage, processing, and use there in accordance with this Privacy Statement and United States Law.

Underage Visitors (Minors)

This site is not directed to children or minors under the age of eighteen (18). Zippy Shell USA, LLC does not intentionally collect any personally identifiable information from minors. We request that minors not submit any Personal Information on our website without parental consent. Zippy Shell USA, LLC cannot actively prevent minors from submitting personal information. However, if we are notified that we have Information Personal Information from a minor without parental consent, Zippy Shell USA, LLC will destroy any such information.

Release of Personal Information

Your Personal Information will be used by Zippy Shell USA, LLC for the purpose of providing the services you requested. Your Personal Information may also be used to respond to an inquiry and/or notify you of the status of your order. Zippy Shell USA, LLC may also use your Personal Information to send marketing information to you. If at any time you do not wish to be contacted by Zippy Shell USA, LLC for marketing reasons, you may opt-out by sending an email to unsubscribe@zippyshell.com.

Zippy Shell USA, LLC does not sell, rent, lease or otherwise disclose our customers’ Personal Information to outside organizations except where required by law or to facilitate a transaction that has been requested.

Zippy Shell USA, LLC may contract with third-parties in order to fulfill the services requested by you. Some of your Personal Information may be released by Zippy Shell USA, LLC to these third parties for purposes of providing the requested service. All third parties may only use this Personal Information to provide the services requested by you or Zippy Shell USA, LLC. Your Personal Information may not be used for any other purpose by a third party contracted by Zippy Shell USA, LLC.

Accessing Your Personal Information

You may request a summary of the Personal Information collected and stored by Zippy Shell USA, LLC about you. To request this information, please write to:

Zippy Shell USA, LLC
1023 31st Street NW
Suite 400

Washington D.C. 20007
custsvc@zippyshell.com

240-790-0290 phone


In order to service your request, please include your name, address, telephone number and email address.

Information Security

Zippy Shell USA, LLC has put in place a number of safeguards to protect your personal information. Whenever you submit Personal Information using our website, Zippy Shell USA, LLC utilizes industry-standard SSL (secure socket layer) encryption to protect your information as it is transmitted to our servers.

Once your information is stored on our servers, Zippy Shell USA, LLC maintains a number of safeguards to protect your information. A combination of physical security (restricted access), network security (firewall) and electronic security (encryption) are used to ensure that your Personal Information remains secure. We routinely update our security protocols in response to changes in technology.

California Privacy Rights

Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship (1) a list of categories of personal information, such as name, address, e-mail address, and the type of services provided to the customer, that a business has disclosed to third parties, including affiliates that are separate legal entities, during the immediately preceding calendar year for the third parties’ direct marketing purposes and (2) the names and addresses of all such third parties.

To request the above information please contact us by writing to customer service at:

1023 31st NW
Suite 400
Washington D.C. 20007

or sending an email to custsvc@zippyshell.com

We will respond to such requests within 30 days of receipt. Please note that we are only required to respond to each customer once per calendar year.

Comments and Questions. If you have any questions about this Privacy Statement, please communicate with us by using the “Contact Us” feature, or by mail at Zippy Shell USA, LLC., Attn: Pat Cardwell

Zippy Shell® is a registered trademark for Zippy Shell USA, LLC. All rights reserved.